Welcome to ACCESS ARABIAN GOLD AND DIAMONDS! We are pleased to offer you a seamless shopping experience with our comprehensive shipping and delivery policy. Please take a moment to familiarize yourself with the details below:
FREE Shipping within UAE:
We are delighted to provide FREE shipping on all orders within UAE. Your exquisite jewelry pieces will be shipped with full insurance to ensure their safe and secure journey to your doorstep. We kindly request that you carefully inspect the package for any signs of damage or tampering before accepting the delivery or signing the receipt.
Shipping Carriers:
For our valued customers within UAE, your orders will be shipped through trusted and recognized carriers only:

Timely Delivery:

Once you receive confirmation from us, rest assured that your desired item(s) will now be delivered within a minimum of 7days and a maximum of 15 days from the confirmation date. You can conveniently track your transaction online using the provided transaction reference number.

Premium Packaging:

Your jewelry will arrive in a robust, tamper-proof packaging, reflecting the elegance and quality of our products. Whether it’s gold or diamond jewelry, each item will be presented in an exclusive ACCESS ARABIAN JEWELLERY box, accompanied by relevant certificates.

Delivery to Verified Recipient:

To ensure hassle-free delivery, please provide accurate details of the Consignee/Recipient. Kindly include the recipient’s complete name (as per your issued photo identification), address, nearby landmark and contact number. Upon delivery, the recipient will be required to present either one of the following identity proofs:

• Passport
• Emirates ID
• Driver’s License

Our dedicated courier agents will confirm the recipient’s identity, recording the relevant details for added security. We kindly request the recipient’s cooperation in providing original copies of their identification for verification.

How long will we keep your information?

We will keep your personal information only for as long as it is necessary to carry out the purpose for which you have given it to us. We will keep your personal information with us only if we have to respond to a query from you or fulfill an order placed by you.

Delivery Locations:

Deliveries can be made exclusively to the Consignee/Recipient’s Residential or Work Location, or they can be collected from the ACCESS ARABIAN GOLD AND DIAMONDS Opp. NBD bank Al Fahidi street, Meenabazar Bur Dubai showroom. Please note that deliveries cannot be arranged at public spaces such as malls, hotels, restaurants, hostels, or on the street.